ORDERS, PAYMENT & DELIVERY

For full delivery details please visit our Delivery Information Page.

For our full Returns Policy please visit our Returns Policy Page.

During Stock Take there may be a slight delay in order processing but orders will still be delivered within advertised delivery times.

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

Please note that some of the manufacturers are actively trying to cut down on plastic products and are no longer using the cellophane wrapping or plastic wrapping on goods. This is to make goods more environmentally friendly and therefore not all our goods will arrive cellophane wrapped.

All prices listed in GBP(£) include VAT. Payments can also be made in Euros, Danish Krone, Norwegian Krone, Swedish Krona and USD (United States Dollars).

7dayperfume does not operate a price-matching policy.

The price of a product shall be as stated on the website at the time you place your order except in the case of obvious error. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price. In this event we will either contact you to confirm your order at the correct price, or cancel your order and ensure all funds are returned.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard. 7dayperfume Fragrances will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.

We also accept orders by telephone via our customer service team. Please note that orders made in this manner can only be done so in GBP (Great British Pound).

Please Notify 7dayperfume by email or phone if you do not receive your order after 7 days within the UK, after 30 days outside of the UK. 7dayperfume will complete an investigation with the relevant courier to trace your order, this may require additional information which Customer Services will request. If we are unable to trace your order we may offer a replacement, possibly to the Billing Address only, or Store Credit if a replacement is not suitable or available. No compensation will be granted in the rare event of a non-delivery.

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. 7dayperfume reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, UK Fragrances reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.

7dayperfume reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

7dayperfume reserves the right to withdraw, restrict use of promotional codes, and restrict use of promotional codes in conjunction with one another.

Once an order has been placed, UK Fragrances are not able to guarantee that changes to an order can be made prior to the order being dispatched.

If 7dayperfume is unable to fulfill part or all of your order due to stock becoming unavailable we will refund your payment for items we are unable to supply. 7dayperfume will not be obliged to offer any additional compensation in any form for disappointment suffered.

Due to restrictions shipping certain products to destinations off the mainland United Kingdom, additional postage costs may be incurred due to the number of products that can be sent per order. Should this be the case, 7dayperfume will contact you to advise prior to the dispatch of the order.

Refunds will be processed via the original payment method, unless otherwise agreed by management.

SECURITY

7dayperfume website is secured by secure sockets layer (SSL), ensuring all user information is encrypted before being sent across the internet. All card payments are processed using Stripepay  secure electronic payment solutions. In accordance with GDPR we may pass your personal data to third parties who are authorised data processors or service providers ( Royal mail). Data processors or service providers will not share your personal information with any other organisation without our approval. They will also hold the data securely and retain it for the period we instruct.